Additional content can be added into Appendices. The originators of the policy and procedure program can add sections or change the names of the section headings. However, it is important to note that the idea of a successful program is consistency; therefore if you say add a section and now have 9 sections, try to keep 9 sections for every document. You do not want to confuse the reader. Consistency will make you successful.
I get regular requests from large groups of people in departments for this book because it is so easy to use. I provide opening sentences for each section headings. I provide the “DO’s” and “DON’Ts” for each section heading. I provide you with scenarios and exercises to help you learn.