Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to:
- write (and design) documents clearly (so employees will understand and follow the policies)
- plan, analyze, and research each element
- help employees increase efficiency, reduce mistakes and frustration, and save time and money — by providing clear guidelines to follow
- avoid legal mistakes that can get a company in trouble.