The author explains how and why procedures are developed and implemented rather than simply provide information and examples. This is an important distinction because no two organizations are exactly alike; therefore, no two sets of policies and procedures are going to be exactly alike. This approach provides the foundation and understanding you need to write effective policies, procedures, and standards clearly and concisely.
Developing policies and procedures may seem to be an overwhelming task. However, by relying on the material presented in this book, adopting the policy development techniques, and examining the examples, the task will not seem so daunting. You can use the discussion material to help sell the concepts, which may be the most difficult aspect of the process. Once you have completed a policy or two, you will have the courage to take on even more tasks. Additionally, the skills you acquire will assist you in other areas of your professional and private life, such as expressing an idea clearly and concisely or creating a project plan.